Questions and Answers

EyeTech

Charge the device overnight. The eye device does not have a power button; it operates on closed-circuit conduction. Hold the aluminum body of the device, and once the aluminum head touches the skin of your face, the device will work automatically.

Automatically, and you will feel the vibration on your skin.

It is safe to use the eye device daily for about a minute around each eye.

It is recommended to use the eye device 2-3 times a week for about 2 minutes around each eye.

It is important to apply a quality serum when using the device and then apply eye cream afterward.

It is recommended to use the device around the lips to prevent smoker’s lines and expression lines and to plump the lips. The vibration and heating functions help increase blood flow and expand blood vessels.

The device is charged using a USB cable, similar to a phone.

The eye device does not have a power button; it is a smart device that operates on closed-circuit conduction. Hold the aluminum body of the device, and once the aluminum head touches the skin of your face, the device will work automatically, and you will feel the vibration on your skin.

Every Renova device comes with a full warranty for the home technology equipment. Please contact our customer service, and if there is a problem and the device is indeed faulty, a courier will come to your home within five business days and replace it with a brand new device.

FaceSense & FaceSense X

It is recommended to use the device 2-3 times a week for 10-15 minutes each time.

Clean the device head with a damp wipe or a facial cleaning pad with a small amount of water or alcohol.

The device works on all areas of the face, strengthening and firming the skin and muscles along the jawline, cheeks, and forehead. It helps smooth expression lines and improves the overall texture and appearance of the skin.

The device uses technologies to disperse melanin from the deeper layers, thereby lightening the skin and providing an even tone.

The device works with red phototherapy technology, which restores fibroblast cells and stimulates the production of collagen and elastin.

The device should be charged overnight.

ILLUMINECK

Yes, it is recommended to use the device on the back of the neck as well

Do not use the device on the thyroid, slide the device over the thyroid upwards to the chin area.

Under the thyroid gland in a downward sliding motion to the décolletage area.

The sides of the neck should be fully used downwards upwards in firming and lifting movements

The device works on 3 phototherapy lights for different skin treatments. It is recommended to start using the device with the blue lighting – anti-bacterial and anti-inflammatory for disinfection and cleaning the deep channels in the skin.

Then red lighting with a unique heating effect for anti-aging, firming, stretching and sculpting.

Green lighting – anti-pigmentation to calm the skin and close the treatment, treats pigmentation, coprosis, scars and inflammations.

Yes, it is allowed to use the device also on the jaw line, cheeks and other areas of the face.

-בזמן שסוללת המכשיר מלאה ניתן להשתמש במכשיר כ12 שעות.

 

Yes, while the device is charging the head of the device flashes a blue light,

When the blue light is continuous and no longer flashes, the battery is fully charged.

PoreFactor

The interchangeable heads must be thoroughly cleaned with water or alcohol, the device can be placed in a glass with hot water for a more thorough disinfection.

It is recommended to change the filter in the body of the device once a month with a toothpick.

It is recommended to use the first suction power in the first month so that the facial skin gets used to it and not work with a plateau.

More advisory. The following suction levels are for treatments in other areas of the body

It is recommended to use the device once a week for about 10 minutes in the morning and evening

ReShape

It is recommended to use the device in the areas of the arms, thighs and abdomen (they are problematic areas), this can be seen through

Cellulite looks like an “orange peel” caused mainly by an unhealthy lifestyle and hobbies. Over the years, the body stores fat cells and usually if you don’t maintain a healthy diet free of high fat food, what

What happens is that the fat cells expand and you can see that the skin falls down due to gravity.

It is recommended to use the device between 3-4 times a week for about 10 minutes on each area. The use is recommended in the evening and especially after sports activity, because after sports activity the body

Already busy burning fat cells and using the device will speed up the process and encourage more efficient fat burning. A diet based on proteins and fiber, in addition to drinking a lot of water will speed up the process of shrinking and breaking down fat cells and reducing

Cellulitis.

The reshaper device combines several main technologies, including red and blue LED lights and galvanic energy that offer direct energy of lymphatic massage on a fat cell in order to break it down and drain all the toxins in the cell and the fat tissue

and turn the unhealthy fat into healthy energy that will encourage metabolism and faster metabolism.

Common questions

You can see results in the improvement of the facial skin already from the initial use of the device, of course the improvement must be maintained in a regular and controlled manner by regular use and in accordance with the instructions for use. 88% of our customers reported a significant improvement in the facial skin after a period of three months on average. The rate of progress of the improvement depends on the client’s skin type and is individual for each person, the process of improving and preserving the skin using advanced technologies is done in a measured and healthy way and starts from the deep layers by restoring the skin in a controlled and natural way.

All our devices are safe for private and home use.

The recommended frequency of use of each device depends on the different skin type of each client and is accompanied by a personalized treatment protocol – determined by our qualified therapists and with the help of exclusive software for diagnosing the skin and adjusting the correct treatment process for each patient.

In most cases, the frequency of use ranges from two to three times a week, about 10 minutes for the first month and then a decrease in the times of use, subject to the patient’s need and in accordance with the prescribed treatment protocol.

For each defect or specific skin problem, it is advisable to adapt the technology and the targeted treatment for it.

Phototherapy, infrared, micro-vibration and radio waves are clinically proven technologies for treating skin defects and improving the overall appearance of the skin.

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